After an extremely challenging year in air travel with multiple flight cancellations and industry problems, The Wall Street Gazette Published the annual ranking of the leading airlines in the USA.
There’s a surprise on the list: Southwest Airlines, which stranded thousands of passengers at airports around the country over the Christmas break, ranked third only after Delta Air Lines and Alaska Airlines, which have made strong entries each year.
Jet Blue ranked last among nine airlines ranked after budget airlines Frontier and Spirit. United Airlines, Allegiant Air and American Airlines finished fourth to sixth.
The top three airlines remained unchanged from last year’s rankings, with Delta also victorious. Frontier is down two places, Spirit is up one place.
This Daily It determines its ranking by compiling quantitative data on the performance of each airline, tracking metrics such as flight cancellations, on-time arrivals, delays, lost baggage and complaints.
Altogether, it provides a fairly comprehensive look at qualitative performance in an industry that has come under increasing scrutiny after numerous issues over the past few years.
The federal government spent billions rescuing the airline industry in the early months of the Covid-19 pandemic when air travel stopped almost overnight, then watched as airlines laid off large numbers of workers and struggled to keep up with their pre-Covid performance when air travel resumed. seriously in 2021.
Airlines offered more flights again last year, increasing their offerings to meet the normal demand for air travel, but in some cases lacked the necessary personnel and technology investments to provide customers with solid flight experiences.
Arrival on time data compiled by the Anuvu website revealed that Delta led the way with 81.7 percent of its flights arriving on time last year – though that number has dropped significantly from the 87.9 percent they achieved in 2021.
Operating primarily in Alaska and the western United States, Alaska Airlines had a particularly strong year, but was damaged by the end-of-year storm that caused the Southwest to cancel thousands of flights.
inside information Although most of these cancellations came in the first half of 2022, when progressive lawmakers like Rep Ro Kahana and Sen Bernie Sanders demanded stronger protection for passengers, cancellations on flights were reported to have increased by 69 percent in total last year.